Policies

 

Sizing

If you are unsure about your ring size, we recommend stopping by your neighborhood jewelry shop to get sized by a professional before placing your order.  Please make sure you know your correct size before ordering. 

Handmade Details 

All of our jewelry is made by hand.  We do our best to represent each product as accurately as possible online.  Photographs are not of the exact piece of jewelry you will receive, thus, slight variations are to be expected.  

Production Time

Unless otherwise stated, each item is made to order, please allow four weeks for delivery. 

If time is of the essence, email us before placing your order so that we can give you a better estimate on our current turnaround time - we will do our best to accommodate rush requests.  

Exchanges

We hope that you love your purchase, but if you are unsatisfied with your order, it may be exchanged within 12 days from the date received.  Please contact us directly at hello@louika.com with "exchange" in the subject line.

The item to be exchanged must arrive in the original condition and packaging.  The buyer is responsible for all return shipping costs. Louika cannot be held responsible for any returned items lost or damaged in transit. Original shipping costs will not be returned.

Returns 

Unfortunately, at this time, we are unable to accept returns.  

Shipping

Currently, we do not offer international shipping.